FAQ

Q: DO YOU ACCEPT ORDERS PLACED OUTSIDE THE US?

A: I do! International shipping is perfectly fine. It does take a while to get there, so patience is a must. Customers are also responsible for any fees or customs in their respective countries.

Q: HOW LONG WILL IT TAKE TO GET MY ORDER?

A: I usually send items out once a week, but it may take a little longer. Domestic orders take anywhere from 2 to 10 business days to arrive (Up to 2 weeks) depending on the efficiency of your local postal service. International shipping can be slower. International delivery times may vary between 2 and 12 weeks depending on customs.

OTHER INFORMATION:

The store is run out of Poetax’s house which contains pet occupants including cats and dogs. While orders are packaged away from these animals, some pet hair may find it’s way into the packages regardless. Please take safety measures such as washing or airing out the products if you have allergies or conditions that may effect you.

CONTACT INFO:

If you have any changes with your order or need to get in contact about your order, please dm me on one of the socials you follow me on (Twitter/Tumblr/Instagram) I usually check them once a day. You can also send me an email using my shop email, but I do check the social dm’s more consistently.

Store Email: poetaxart@gmail.com

Twitter: poesidious

Tumblr: the skeleton games

Instagram: poesidious